National Grid Contact Number: 0845 835 1111

For your National Grid enquiries, you can contact their customer service phone line on 0845 835 1111.

The use of electricity and gas at home is essential to everyday living. We use these utilities to master our domain and we are thankful for the services of energy companies like the aptly named National Grid. The National Grid is an international energy company based in the United States and the United Kingdom.

They provide gas and electricity to their customers. They’ve been doing this since 1990 and being a young player in the field, they are more attuned to the energy and pollution crises that affect the world. This is why as a company, they make it a point to focus their actions to supporting the generation, distribution and use of clean energy for the sake of our future.

National Grid Phone Numbers

If you would like assistance with a gas or carbon monoxide emergency, then you can call the National Gas Emergency 24/7 hotline: 0800 111 999. If you’re using the Minicom, then you should dial 0800 371 787 instead.

If you want to report a damaged overhead electric line or you’re witness to a perilous situation involving their electrical infrastructures and pylons, then call the National Grid Electrical Emergency Hotline on 0800 404 090, This line is open 24/7 to assist you.

If you are planning on doing some construction work on your property, like in home improvement or gardening, then you need to call the National Grid Plant Protection team on 0800 688 588.

You need to do this at least a couple of weeks before you actually start digging to give them ample of time to check their plans and to provide you with a free mark up service. They will have their engineers mark the exact location of the pipes, wirings or other infrastructure that may be present at the area you’re planning on digging.

If you have an electric or maintenance enquiry, compliment or complaint that you want to tell the National Grid, then you can dial their customer care phone line on  0845 835 1111.

Email National Grid

You can also email the National Grid on:

Send a Letter to National Grid

Send National Grid some post at:

Customer Care Enquiries Team,
National Grid,
Brick Kiln Street,
LE10 0NA,
United Kingdom.